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Tenant Information

Viewings

At Rampton Baseley we hope to be as flexible as possible so that you can view our properties at times that suit your lifestyle. If you are not able to view a property within our normal working hours, please do ask for an alternative time and we will do what we can to help. Many of the properties are occupied, so we must take this into consideration when booking early viewings on a Saturday, or late viewings in the evenings.

Offer

You will be asked to complete an offer form in order for us to formally submit your offer to a Landlord. We also ask potential Tenants to fully outline any special conditions or requests at this stage so that these can be included in the negotiations.

Administration Deposit

Once an offer has been accepted by a Landlord, we ask that a Tenant places a deposit with Rampton Baseley to show their good intent to proceed with the let. We require the equivalent of one week’s rent, which can be paid by bank transfer. This amount will be non-refundable should a Tenant withdraw their offer or should the references come back unsatisfactory. If the Landlord should pull out, then this sum will be refunded to the Tenant. If the Tenancy goes ahead, this money shall be deducted from the first month’s rent.

References

Rampton Baseley will require a Tenant to pass referencing before they can move into a property. We use an independent referencing company who will contact your referees on our behalf. Please note that all offers are subject to references.

The referencing process involves the Right to Rent check, previous Landlord reference (if applicable), income and credit check. If you require a guarantor then credit and income checks will be carried out on them too.

Rampton Baseley is part of the Propertymark Client Money Protection Scheme https://ramptonbaseley.com/certificates/

Rampton Baseley is registered with The Property Ombudsman

Contract

We will draw up a contract, which will be sent out to you once references have been completed and approved. You will either be issued an Assured Shorthold Tenancy agreement or a Common Law Tenancy agreement. A member of the Lettings Department will be happy to explain the differences and implications of each.

Change of Tenant Mid Tenancy

Where one or more tenants wish to be released from a tenancy, including at the renewal of the tenancy, the Landlords consent must be obtained and it will only be permitted once every six months.

Costs

The costs incurred by the Tenant prior to the start of a Tenancy are as follows:

  • Five weeks’ rent as deposit per tenancy (Rent under £50,000 per year) or six weeks’ rent as deposit per tenancy (Rent over £50,000 per year)

  • First month’s rent in advance

  • Change of tenant fee of £41.67 + VAT (£50 inc VAT). To contribute towards the addendum to the tenancy agreement, re-registering of deposit, coordination of paperwork and referencing of new tenant.

Early Termination

Should the Tenant wish to terminate their contract early, they shall be liable to the Landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. Costs would include the following:

  • Rent until a new tenant has been found

  • Cost of the inventory check out

  • Cost of the inventory check in

  • Cost of the professional cleaning

  • Cost of the Landlord’s administration charges payable to Rampton Baseley at £427 + VAT (£512.40 inc VAT)

  • Cost of the Rampton Baseley letting fee due for the remainder of the tenancy. This will be a pro-rated cost

Right to Rent Checks

Every tenant will be required to attend one of our offices in order for us to conduct the necessary document checks to establish whether a person has a right to rent in accordance with the Immigration Act 2014. We must see original versions of one or more documents and check the documents’ validity. We are required to make a copy of the original and record the date the check was made. PLEASE NOTE THAT KEYS CANNOT BE RELEASED TO YOU UNTIL WE HAVE SEEN AND TAKEN COPIES OF THE RELEVANT DOCUMENTS.

Payment

We accept payment by bank transfer. We will provide bank details upon request.